Signed in but don't see your teams?

Your GameDay DJ account is tied to the exact email it was created with. If you sign in a different way than before (say a magic link to your real email on the web, after using Sign in with Apple on your phone), you can land on a brand-new, empty account instead of the one with your teams.

Why this happens

Sign in with Apple has a Hide My Email option. When you use it, Apple gives us a private @privaterelay.appleid.com address instead of your real one, and your account lives under that address. If you later sign in on the web with a magic link to your real email, that's a different address, so it's a different account, with none of your teams.

Land on the right account

  1. 1

    Sign in the same way you did before

    If you used Sign in with Apple (or Google) on your phone, use the same button on the web, and the same Hide-My-Email or share-email choice. That resolves to the same account, and your teams come back.

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    Still empty?

    Email support@getgamedaydj.com with the two ways you signed in, and we'll point you to the right account.

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